[eCRM 360° & LOYALTY]
_We create automation and
omnichannel communication
based on AI and
hyper-personalization
_ABOUT US_
_As part of They.pl, we have 16 years of experience in digital marketing in the European market, working with global brands_
0+
_designed
automation
paths_
0m+
_personalized e-mails
sent_
0M
_users under
management_
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_CRM
specialists_
_Use the potential
of data and technology_
We are implementing solutions to optimize the rate of expansion of the base with new users and geared towards acquiring additional data from existing customers. And then we surround them with differentiated, multi-channel communication, increasing brand loyalty and building lasting relationships.
_Customer Journey
Management_
We identify the points of contact and, based on this, design and implement customized automation strategies that are perfectly tailored to your customers. We use a data-driven approach, which allows us to understand customer behavior and preferences. We use personalization in marketing automation tools, delivering relevant content at the most appropriate time.
_Automated and personalized
marketing communications_
We create comprehensive communications ecosystems that integrate diverse touchpoints in online and offline environments. We use segmentation to reach users through their preferred channels and devices, ensuring continuity and consistency of communication and increasing engagement.
_Driven by AI
controlled by human_
_Reach out to all your customers with hyper-personalized, AI-driven content.
Build loyalty, increase sales and be one step ahead of the competition_
HYPER PERSONALIZATION
Segmentation / AI-based recommendations data hygiene
CREATIVE ASSETS
eCRM specialists / analysts / strategists / copywriters / developers / graphic designers
CUSTOMER LIFETIME VALUE GROWTH
Strategy -> Implementation -> Optimization -> Analytics -> Loyalization
MARKETING AUTOMATION
ONBOARDING / ANTI-CHURN / ABANDONED CART / BIRTHDAY / RE-ENGAGEMENT / NEWSLETTER / FEEDBACK / VIP / CROSS-SELL / POST-PURCHASE / TRIGGERED SEND / OTHER NON-STANDARD
OMNICHANNEL
E-MAIL / IN-APP / SMS / MMS / POP-UP / MOBILE PUSH / RICH PUSH / SILENT PUSH / OFFLINE / ON-SITE
_Effectiveness
Is our focus_
_Growth of our client’s business is our DNA. We take CRM and marketing automation to the next level by using the synergy of multiple on- and offline channels, elements of Machine Learning and tailoring the communication to every customer_
_Connect with us_
