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Harness the potential of AI with the Synerise platform

_HOW DO WE SUPPORT
OUR CLIENTS WITH SYNERISE?_

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Synerise implementation

We provide coordination and support at every stage of technology implementation.

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Marketing Automation

We design and implement advanced, personalised automatic paths based on declarative data and user interactions.

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Omnichannel communication

We integrate all marketing communication channels (e-mail, SMS, MMS, web push, mobile push, in-app, on-site, RCS, WhatsApp) into one comprehensive platform.

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Dynamic Content

We implement dynamic content on websites, in e-commerce, mobile applications, Marketing Automation paths and in ongoing multi-channel communication.

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AI-powered recommendations

We use product recommendations driven by artificial intelligence engines and machine learning mechanisms in marketing campaigns and websites.

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Loyalty programme

We manage communication, implement automation and anti-churn solutions. We implement solutions that build engagement and increase user loyalty.

_SYNERISE x 5BONSAI - SELECTED PROJECTS_

żappka mobile app
Żabka

We communicate to over 3 million users on the żappka mobile app

We create and implement Marketing Automation paths, conduct A/B testing and implement advanced segmentation. We increase CLV and reduce churn. We provide support for ongoing Direct Marketing campaigns, design newsletter creatives, send email campaigns and implement push notifications.

Klientocentryczność
CCC

We support eCRM activities in 18 European markets.

We create new automation paths, optimise the Customer Journey at all stages and monitor every touchpoint. We provide consulting services, training and innovative solutions in the area of hyper-personalisation and marketing automation. We deploy Dynamic Content and AI frames. We operate in the following channels: email, SMS, MMS, on-site (e-commerce), mobile-app, loyalty programme.

_Synerise PARTNER_

5BONSAI is part of the They.pl Group, one of the first companies in Poland to be awarded Synerise Certified Partner status - a platform for processing behavioural data using AI and automation.

We have been regularly attending Synerise training courses and workshops for more than 6 years, which inspire us to develop functionalities and create new solutions. Our employees hold nearly 50 individual Synerise certifications in the areas of: Communication, Automation, AI Recommendations, AI Search, AI Analytics, Integration and Jinjava.

To meet our clients' business goals, we use innovative AI algorithms and machine learning mechanisms to analyse, develop and execute multi-channel marketing campaigns. We know how to effectively minimise churn rate and increase Customer Lifetime Value (CLV) and customer loyalty.

A holistic and innovative approach, experience and proficiency with our technology and the Synerise system - this is what distinguishes a partnership with 5BONSAI. It is an experienced partner that brings value to clients' businesses.

Julian Lubański
Head of Partnerships
Synerise

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designed automations

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CRM & MA specialists

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Synerise certificates

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EU markets

_about Synerise_

Synerise is a comprehensive CDXP (Customer Data Experience Platform), is a comprehensive CDXP (Customer Data Experience Platform) platform that combines advanced data analytics, personalisation and Marketing Automation activities using AI algorithms. By integrating a variety of communication channels and the ability to monitor user behaviour, Synerise enables the effective creation of personalised CRM strategies. In addition, the platform offers advanced solutions for forecasting trends and optimising business processes, supporting increased customer loyalty.

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Integrated technology
toolkit with AI

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Oriented to the business
needs of different industries

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Analysis and use
of behavioural data

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More than 100 customers
and partners worldwide

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Own database (in-memory) for
real-time processing of Big Data

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Numerous awards and accolades
from global companies such as
EY, Microsoft, Rakuten, Booking.com, Twitter

Synerise

_WHY Synerise
SHOULD
BE USED?_

Synerise enables the comprehensive creation of an individual user profile in one comprehensive Omnichannel ecosystem, regardless of the moment of interaction with the brand.

At 5BONSAI, we make the most of Synerise's capabilities for user behavioural and predictive analytics to shape the user experience. Through centralisation and multi-channel processing of big data, we are able to drive consistent, personalised communications for global brands in ecommerce, retail and other industries.

Customer-centricity

Customer-centricity

Get to know and understand users better with a consistent 360 customer profile that collects their full activity history and data from transactional and third -party systems.

Data integration

Data integration

Meet individual user needs at the right time, place, and context with advanced data management, using AI solutions and our data-driven approach.

Real-time behavioural analytics

Real-time behavioural analytics

Achieve maximum results, realise KPIs and increase CLV by harnessing the potential of artificial intelligence, dynamic content and parameters tailored to your industry.

Marketing Automation 360

Marketing Automation 360

Design and implement advanced Marketing Automation workflows at any touchpoint, using full 360 automation and real-time external data.

Live reporting

Live reporting

Use data collected in real time to build metrics and advanced analytics dashboards.

Optimisation of the Customer Experience

Optimisation of the Customer Experience

Design great user experiences through engaging loyalty and incentive programmes, personalised promotion scenarios and gamification.

_Connect with us_

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